Law Office Management

The 20 Golden Rules or How Not To Be A Difficult Attorney
  1. Behave yourself
  2. Answer the phone
  3. Return your phone calls
  4. Pay your bills
  5. Keep your hands off your clients' money
  6. Tell the truth
  7. Admit ignorance
  8. Be honorable
  9. Defend the honor of your fellow attorneys
  10. Be gracious and thoughtful
  11. Value the time of your fellow attorneys
  12. Give straight answers
  13. Avoid the need to go to court
  14. Think first
  15. Define your goals:  Remember you are first a professional, then a businessman. If you seek riches become a businessman and hire an attorney.
  16. Remember – there is no such thing as billing 3,000 hours a year
  17. Tell your clients how to behave – if they can’t, they don’t deserve you as their attorney
  18. Solve problems – don’t become one
  19. Have ideals you believe in
  20. Don’t do anything that you wouldn't be proud to tell your mother about!
(The 20 Golden Rules/Florida Lawyer’s Assistance Program)